Introduction

5 Star Exterior Cleaning is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us for our services.

What personal information do we collect?

We may collect the following information when you contact us or request a quote:

Name

Email address

Phone number

Property address

Property type

Job type

Any additional information you voluntarily provide

How do we use your personal information?

We use your personal information to:

Provide quotes and information about our pressure washing services

Contact you regarding your enquiry

Improve our website and services

Send follow-up messages related to your enquiry

We do not use your information for unrelated purposes.

Marketing communications

We may contact you regarding your enquiry.
We will not send marketing emails or messages unless you have given consent.

You can opt out of marketing communications at any time.

How do we share your personal information?

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your data is used only by 5 Star Exterior Cleaning to respond to your enquiry and provide our services.

How do we protect your personal information?

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

Your data protection rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Request data portability

To exercise these rights, please contact us using the details below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Cookie Policy – 5 Star Exterior Cleaning

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function correctly and improve user experience.

Do we use cookies?

5 Star Exterior Cleaning does not use cookies for advertising or tracking purposes.

However, our website uses essential cookies that are required for the site to function properly. These cookies:

Enable basic website functionality

Allow contact forms to work correctly

Help protect the site from spam and security threats

These cookies do not collect personal data for marketing or profiling.

Third-party cookies

Our website platform may use essential third-party cookies for:

Website performance

Security and fraud prevention

We do not allow third-party cookies for advertising, analytics, or behavioural tracking.

Managing cookies

Because we only use essential cookies, consent is not required under UK GDPR.

You can still control or delete cookies through your browser settings at any time.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

Updated: 3rd January 2026